| human hair , weaving/weave/weft hair ,
hair extension tools/kit , pre bonded hair/stick hair,nail hair, wig
, toupee , hairpiece , skin weft , hand tied weft , clips hair |
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homepage |
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about
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products |
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color
chart |
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price
list |
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contact
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FAQs |
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FAQs |
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Please read the
following before placing an order!
In the event that
you wish to exchange or return your
purchase, please thoroughly read the
following. You must adhere to the policy
below, or your request for exchange or
return will be denied.
We do not accept any Return or Exchange
on following Items: Accessories, Color Ring
and All Clearance Items.
No Refund on item(s) priced under
$50.00. Exchange or Store Credit Only!
Exchange or return will not be accepted
unless pre-authorized by our return
department. Request for Return Merchandise
Authorization (RMA) number must be made with
in 5 business days
from receipt of order via e-mail at
honxiam@hotmail.com or fax at
0086-374-2186710
We must receive return merchandise
within 15 business days after RMA# has been
issued. Please inquire at time of request
for RMA#. Return freight charges are prepaid
by customer. Collect shipments will be
refused.
Returning merchandise must be sent back
in its original factory condition and
packaging. We cannot accept items that are
not in original factory condition. The
return item must have the original hairnet,
labels and tags still attached and
undamaged. Items must not have been worn
other than to try it on. Items altered in
any way, washed, exposed to smells, such as
cigarette smoke or perfume will not be
accepted. Do not mark, tape or attach
anything which may cause damage to the
original factory packaging/wig box. Damaged
packaging/wig box will not be accepted for
return.
Do not send your
return order without Return Merchandise
Authorization (RMA) number. RMA# must be
clearly marked on outside of shipping box,
or the package will be refused.
All returns are subjected to a re-stocking
fee (most exchanges are exempt) due to the
personal nature of the hair goods industry.
We only sell merchandise to our customers,
all returns and exchanges are sent back to
us. The restocking fee is charged based upon
what we are charged by our producing cost.
Restocking fee is $20 for amount up to
$50 and $25 for amount $51 to $100 and for
orders over $100 restocking fee is $30 or
20% (whichever is greater).
Returns:
Restocking Fee will be applied for all
refunds .
Shipping and Handling charges are
non-refundable.
Exchanges:
We offer one exchange per item without
Restocking Fee. (Re-shipping and handling
fee will be charged.)
Exchange must be equal or higher amount.
If exchange item is lower amount, the
difference will be applied as store credit
towards your next purchase. Difference
amount can not be refunded.
Once you have exchanged and wish to
return it for refund, restocking fee will be
doubled.
For Second Exchange, restocking fee will
be charged .
If the requested exchange item is out of
stock, and a refund is requested instead,
the restocking fee will be applied.
Please allow up to two weeks for the
exchange order to be processed. Exchange
orders will be shipped Regular Ground
Service.
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human hair |
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human hair weaving/weft |
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bulk braiding hair |
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hand tied weft |
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clip in hair extension/weft |
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keratin hair extension |
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skin
weft/seamless hair weft |
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hair extension tools/kit |
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hair accessories |
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wig/front lace wig |
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wigs lace frontal |
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hairpiece |
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toupee |
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training/teaching head |
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mannequin head |
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Address: shuxiangmeilin , qingxu street , xuchang city ,
henan province , China
post code : 461000
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